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WordPress support Melbourne

WordPress support from people who will get to know your site.

Our Melbourne team helps businesses that need changes to an existing WordPress website or a new development partner. Tell us what is happening and share the site URL. We’ll explain the next step and what needs to be assessed before work begins, and the assessment is free.

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5.0 from 110 Google reviews2006 designing and building since

We can help when

Your website needs a new home.

Whether it’s one change or a long list, we start by understanding the site, then agree what happens next.

Taking over an existing site

Understand it first, then fix it.

Before promising a fix or a plan, we review the site. The assessment is free, and we don’t turn sites away.

The Fire Master website on a rugged tablet

01

A free assessment

Access, platform, licences, hosting and known issues, reviewed before we promise anything.

02

Immediate fixes

What needs attention now, and what can wait.

03

Any risks, explained

Plainly, before any substantive work begins.

04

A scoped task or a plan

One job, or a continuing arrangement.

05

Hosting and care, if they fit

And what each one covers.

Sites we’ve taken on

Built elsewhere, looked after here.

Each of these started with a site someone else built or hosted.

Rebuild and support

SOCM

Took over from their previous developer, rebuilt the site and now handle forms, pricing updates and a move to Cloudflare.

Migration and rebuild

Fire Master

Moved the site from its previous provider to our hosting, then rebuilt it in WordPress.

Redesign · 2025

Technetics Data Recovery

Copied their existing site to our server and redesigned it without disrupting the live site.

Gal on a phone call with a client
Ofir and Lucy reviewing a website on a phone

Tell us what’s happening

One message to get started.

Share your website address, the change or problem, how urgent it is and whether you have WordPress and hosting access. We’ll review it and explain the next step.

Tell us about the site

The address, the problem and how urgent it is.

Free assessment

We review the site and its setup.

A clear next step

A fix, a scoped task or ongoing support.

We get to work

And stay on hand afterwards.

Questions

Support questions.

The things people usually ask before handing over a site. Something else on your mind? Ask us directly.

Yes, whoever built it and whatever state it’s in. We start with a free assessment.

Yes. We review the site and explain what we find before any paid work begins.

No. We can work with your current host, or suggest a move if it would help.

Contact us and mark the enquiry as urgent. Tell us what happened and when, but don’t send passwords through the form. We’ll review it and explain what can be assessed and scoped. An enquiry isn’t a guarantee of immediate recovery or a resolution time.

Yes. A single scoped task is fine.

Related

More ways to help.

Other ways we can help, depending on where your website is at.

Start a project

Let’s make your website work harder.

Bring us the brief, or the sticking point. Tell us what exists, what needs to change and who else is involved. You’ll hear back from the person who’d actually work on it.

  1. We read every enquiry and reply within one working day.
  2. A short call to understand the site and the goal.
  3. A clear recommendation and scope, even if it’s not us.

5.0 ★★★★★ from 110 Google reviews

Tell us where your website is at

What do you need?