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WordPress care plans Melbourne

Ongoing care for the website your business relies on.

Our Melbourne team can help look after your WordPress website beyond launch. We’ll explain what is included in the proposed plan, what is quoted separately and what we need to check before taking responsibility for an existing site.

Ask about website care What’s included

5.0 from 110 Google reviews2006 designing and building since

Care plans

Looked after, month to month.

Every plan covers the essentials. Higher plans add time each month for changes and priority support, so the right level depends on how much your site needs.

  • WordPress, theme and plugin updates
  • Website backups
  • Security monitoring
  • Uptime monitoring
  • Content updates and priority support on higher plans
  • 10% off additional design and development work

If a task will take longer than your plan allows, we tell you first and you decide.

Care, hosting and development

Each has a clear role.

Keeping the roles clear helps you understand what you pay for and where to go when a request comes up.

The SOCM website on a tablet

01

Care keeps it healthy

The recurring upkeep in your plan: updates, backups, checks and monitoring.

02

Hosting keeps it fast

The server your site runs on, managed by the same team.

03

Development moves it forward

Bigger changes and new features, scoped separately.

04

Built elsewhere? Fine.

We take on sites from other developers after a free assessment.

05

Something broken?

Mark your enquiry as urgent and tell us what happened.

Sites we look after

Care that keeps going after launch.

Some of the websites we look after month to month, from updates and new content to the occasional urgent fix.

Monthly updates · 2026

Radically

Case studies, events and team updates across their Australian and New Zealand websites, every month.

Hosted since 2024

Alia Homes

Hosted and maintained by us since launch, with updates and changes when the team needs them.

Ongoing support

SOCM

New forms, pricing updates and a move to Cloudflare, after we rebuilt the site.

A design desk after hours
The team taking a coffee break together

How care starts

From first look to routine.

Tell us your site address, where it’s hosted and the help you need. We’ll recommend a plan, or the work needed before one can start.

Tell us about the site

The address, the current provider and what you need help with.

A free assessment

For sites built elsewhere, we check access, licences, hosting and update state first.

The right plan

We recommend a level of care, or any fixes needed before it starts.

Ongoing care

Updates, backups and monitoring each month, and a team that knows your site.

Questions

Care plan questions.

The things people usually ask before signing up. Something else on your mind? Ask us directly.

Yes. We start with a free assessment, then recommend a plan or any fixes needed first. We don’t turn sites away.

No. Care plans are month to month and paid in advance. You can cancel at any time.

We’ll tell you before it goes over and let you decide. Larger work is quoted separately.

Not necessarily. Some maintenance may already be included in your hosting arrangement. We’ll explain those inclusions alongside any care plan, so you can see what is covered and what would be additional.

Contact us and mark the enquiry as urgent. Tell us what happened and when, but don’t send passwords through the form. We’ll review it and explain what can be assessed and scoped. An enquiry isn’t a guarantee of immediate recovery or a resolution time.

Related

More ways to help.

Other ways we can help, depending on where your website is at.

Start a project

Let’s make your website work harder.

Bring us the brief, or the sticking point. Tell us what exists, what needs to change and who else is involved. You’ll hear back from the person who’d actually work on it.

  1. We read every enquiry and reply within one working day.
  2. A short call to understand the site and the goal.
  3. A clear recommendation and scope, even if it’s not us.

5.0 ★★★★★ from 110 Google reviews

Tell us where your website is at

What do you need?